Terms of Service
By downloading, installing, or using Spiral, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the app.
1. Eligibility
You must be of the age of digital consent in your jurisdiction to use Spiral. If you are using Spiral on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. The Service
Spiral is a journaling, breathing, meditation, and wellness-oriented mobile app that may include:
- journaling tools
- mood tracking
- breathing session tools
- meditation session tools
- reminders and notifications
- AI-generated insights and reflections
- local insights and analytics views
- optional premium features
- backup, import/export, and iCloud sync features
We may add, modify, suspend, or remove features at any time.
3. No Medical, Mental Health, or Professional Advice
Spiral is not a medical device and does not provide medical care, therapy, diagnosis, treatment, crisis support, legal advice, or financial advice.
AI-generated insights, reflections, and other content:
- are automated outputs
- may be inaccurate, incomplete, or inappropriate
- are provided for informational and reflective use only
- must not be relied on as professional advice
If you are in crisis or need medical or mental health support, contact qualified professionals or emergency services immediately.
4. Your Content
4.1 Ownership
You retain ownership of journal entries, session records, and other content you create in Spiral ("User Content"). Spiral's core journal data stays on your device, subject only to the limited operational permissions needed for features you choose to use.
4.2 License to operate the service
You grant only the limited, non-exclusive permissions needed to transmit or process your User Content when required to:
- sync data if you enable sync
- process AI insight requests you initiate
- support import or export flows you initiate
- comply with law
4.3 Responsibility for content
You are responsible for your User Content and your use of Spiral. You represent that you have the necessary rights to any content you submit and that your content and use of the app do not violate law or the rights of others.
5. Acceptable Use
You agree not to:
- use Spiral for unlawful purposes
- interfere with or disrupt the app or its infrastructure
- attempt unauthorized access to the app, APIs, or related systems
- reverse engineer or exploit protected parts of the app except to the extent allowed by law
- use automated means to abuse or overload the service
- submit malicious code, spam, or harmful content
- use AI features in ways that violate law or third-party rights
We may suspend or terminate access if we reasonably believe you are violating these Terms.
6. AI Features
6.1 User-triggered AI processing
Certain Spiral features send journal-related data to AI models when you request AI insight generation or use an AI-dependent feature. This data is transmitted through OpenRouter to the selected model for processing. Our backend does not store journal content; it holds only short-lived operational state (usage counters, abuse-prevention identifiers, short-term request logs) necessary to run the service. See our Privacy Policy for details.
6.2 AI limitations
You acknowledge that AI outputs:
- may vary over time
- may contain errors
- may reflect probabilistic or incomplete reasoning
- should be reviewed critically
6.3 No guarantees
We do not guarantee the accuracy, quality, completeness, usefulness, or suitability of AI outputs.
7. Premium Features and Subscriptions
7.1 Premium access
Some features may require a paid subscription or entitlement, including, based on the current implementation:
- AI Insights access
- certain AI generation flows
- some ambient sound or guided audio options
- iCloud sync
- import functionality
7.2 Billing
Subscriptions and purchases are processed by Apple App Store, Google Play, and related purchase providers such as RevenueCat. Billing, renewals, cancellations, and refunds are handled according to the relevant platform's rules and your purchase terms with that platform.
7.3 Pricing and availability
Prices, offerings, trials, and feature availability may change at any time to the extent permitted by law.
7.4 Restore purchases
Where supported, you may restore eligible purchases through the in-app restore flow. We do not guarantee that every historical purchase will be restorable in all cases.
7.5 Fair use and AI request limits
To reduce abuse of premium features (including costly AI-backed processing) and keep Spiral sustainable, AI Insights requests are subject to a limit of 1 AI Insights request per calendar day. This cap applies to each day you trigger an AI analysis while your premium entitlement is active. The limit resets at midnight UTC each day unless we specify a different period in the app. We may monitor usage to enforce these limits.
Limits, definitions of what counts as an AI request, and any grace or appeal process may change; we may update them through the app settings, notices, or this document. Repeated attempts to circumvent such limits may be treated as violation of these Terms and of our acceptable use rules.
8. Data Backup, Import, and Sync
8.1 Local storage
Spiral stores journal content and core app data on the user's device. Our backend does not store journal content; it holds only the short-lived operational state described in our Privacy Policy. Certain features such as sync, purchases, notifications, and AI requests may involve third-party services only to perform those features.
8.2 iCloud sync
If enabled, iCloud sync may store app data in the user's iCloud account. You are responsible for understanding and managing your iCloud account and related Apple terms.
8.3 Import and export
Spiral may allow users to export backups and import replacement data. You are responsible for:
- maintaining the security of exported files
- verifying the accuracy and source of imported files
- understanding that import may overwrite existing data
We are not responsible for data loss caused by user-controlled import, export, deletion, device loss, or third-party account issues.
9. Availability and Changes
We do not guarantee that Spiral or any feature will always be available, uninterrupted, secure, or error-free. Features may depend on:
- device compatibility
- operating system support
- third-party services
- internet connectivity
- app store and cloud provider availability
We may update the app, APIs, integrations, pricing, or features without prior notice, subject to applicable law.
10. Third-Party Services
Spiral may rely on third-party services, including:
- Apple
- Google and Firebase
- RevenueCat
- Mixpanel
- Sentry
- iCloud
- OpenRouter for AI model routing (AI request data is sent directly to OpenRouter and the selected model; we do not store it on our backend)
- web content shown in in-app webviews
Your use of those services may also be governed by their terms and policies. We are not responsible for third-party services, content, billing systems, or outages.
11. Privacy
Your use of Spiral is also governed by our Privacy Policy. Please review it carefully.
12. Intellectual Property
Spiral, including its software, design, branding, text, graphics, interfaces, and related materials, is owned by us or our licensors and is protected by intellectual property laws. Except as expressly permitted, you may not copy, modify, distribute, sell, lease, or create derivative works from Spiral.
13. Feedback
If you send us suggestions, ideas, or feedback, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free license to use and incorporate that feedback without restriction or compensation.
14. Disclaimers
To the maximum extent permitted by law, Spiral is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of:
- merchantability
- fitness for a particular purpose
- non-infringement
- availability
- accuracy
- reliability
We do not warrant that:
- the app will meet your expectations
- the app will be uninterrupted or error-free
- AI outputs will be accurate or useful
- local, cloud, or backup data will never be lost or corrupted
15. Limitation of Liability
To the fullest extent permitted by law, we and our affiliates, officers, employees, contractors, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, data, goodwill, or business interruption arising out of or related to your use of Spiral.
Some jurisdictions do not allow certain limitations, so some of these limitations may not apply to you.
16. Indemnity
You agree to indemnify and hold harmless us and our affiliates, officers, employees, contractors, and licensors from claims, damages, liabilities, losses, and expenses arising out of:
- your use of Spiral
- your User Content
- your violation of these Terms
- your violation of law or third-party rights
17. Termination
You may stop using Spiral at any time. We may suspend or terminate access to some or all of the service at any time if:
- you violate these Terms
- we are required to do so by law
- continued operation is no longer commercially or technically feasible
- we suspect abuse, fraud, or security risk
Sections that by their nature should survive termination will survive, including ownership, disclaimers, limitations of liability, indemnity, dispute, and general provisions.
18. Governing Law and Disputes
These Terms are governed by the laws of the Republic of Turkey, without regard to conflict-of-law principles.
Any dispute arising out of or relating to these Terms or Spiral shall be resolved in the courts located in Istanbul, unless applicable law requires otherwise.
19. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we may provide notice through the app, by updating the posted Terms, or by other reasonable means. Your continued use of Spiral after updated Terms become effective means you accept the updated Terms.
20. Contact
If you have questions about these Terms, contact:
- Email: hello@spiralmind.co